Key Benefits of Our Support Services
Value Focused
Without compromising on quality, our EAP is available in a variety of packages that can be suited to fit both your critical operational needs and budgetary requirements.
Expert Assistance
Our experienced team can provide the guidance and support services needed to unblock operations and resolve issues quickly.
Flexible to Your Needs
Whether your team requires minimal support or a fully external managed services team, OSI can fill the gaps—big or small—to keep your systems running smoothly.
Reduced Risk
Proactive monitoring and timely support minimize downtime and prevent costly disruptions, helping you stay ahead of potential issues before they impact your operations.
Our Services
Once you’ve implemented your new technology solution, OSI can help you navigate any bumps or hurdles that could potentially come your way through our comprehensive support services:
- Remote System Monitoring
- Advanced System Administration
- Training/Onboarding Resources
- Developer Support
- Help Desk Support
- Cloud Migrations
- Virtual Assistants
Explore OSI’s Support Packages
Ready to get your critical systems working and performing at their very best? Depending on your needs, our EAP is flexible to fill in the gaps that you particularly need, nothing more, nothing less.
“The relationship has been more than professional. They [the OSI team] are available whenever you need them. The whole team does everything they can to make things happen.”
OSI's Support Tiers
Our team is ready to assist you however and whenever you need. Explore the levels of support we offer and if you’re still unsure of which one can fill in the gaps for your team, we can chat through what the best option is for you.
Bronze
Silver
Gold
Platinum
Why Work With OSI?
Here at OSI, we think of ourselves as a partner for your business’s success. That’s why we pride ourselves on our quality Enterprise Assurance Program that allows us to lend our expertise even after project completion. Get to know our team, hear what our customers have to say, and understand our unique approach to see why we’re the go-to business technology partner.
Discover How OSI Can Help You
Whether you need extra help launching an implementation project or are ready to access OSI’s full suite of support services, schedule a call with us today. Together, we’ll map out the best next steps to drive your business toward success.